Logo for eternal glyph with a stylized circular design above the text. The design combines dark gray and orange, and the text is written in lowercase with the e and g in orange and the rest in gray.
Logo with a circular design featuring a stylized e and G in gray and orange above the text eternalglyph, with some letters in orange and others in gray on a light background.

FREE SHIPPING! Sitewide U.S. Only
Logo with a stylized EG in gray and orange above the words eternal glyph in lowercase, with eternal in gray and glyph in orange and gray.

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Shipping policy

Last updated: March 6, 2025

Welcome to Eternal Glyph! We’re committed to delivering your order quickly and efficiently. Below, you’ll find details on our shipping process, estimated delivery times, and other important information.

Order Processing Time
  • All orders are processed within 1-2 business days (excluding weekends and holidays).
  • You’ll receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Estimated Delivery

We offer the following shipping options:

Domestic (U.S.) Shipping

  • Standard Shipping (4-7 business days) – Free for orders over $50 within the continental U.S.  Eternal Glyph will choose the best courier to deliver your purchase in time.
  • Premium Shipping (2-4 business days) – We offer USPS and UPS premium services, prices are quoted at checkout.
  • Overnight Shipping (1 business day) – We offer USPS and UPS overnight services, prices are quoted at checkout.  We will try to priorities your urgent shipment, but assume that your order will ship in 1-2 days + 1 day transit.

International Shipping

We currently ship to select countries. Shipping times and costs vary by destination:

  • Standard International Shipping (7-21 business days) – Courier and pricing vary on destination. 
  • Customs fees, duties, and taxes may apply and are the responsibility of the customer.

Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number. You can track your package through the carrier’s website.

Lost, Stolen, or Damaged Packages

  • If your package is lost in transit, please contact us at service@eternalglyph.com so we can assist.
  • We are not responsible for stolen packages once marked as “delivered.” Please ensure a secure delivery location.
  • If your item arrives damaged, contact us within 48 hours with photos of the damage, and we will work to resolve the issue.

Order Changes & Cancellations

  • Orders can be modified or canceled within 8 hours of purchase. After that, we begin processing and cannot guarantee changes.

Returns & Exchanges

If you’re unsatisfied with your order, please visit our return page for details on how to initiate a return or exchange.

Contact Us

If you have any questions about our shipping policy, reach out to us through our contact page. We’re happy to help!